Front Desk Receptionist (Part-Time)

Job Title: Front Desk Receptionist

Job Overview:

We are seeking a reliable and friendly Front Desk Receptionist to join our team. As the first point of contact for our guest's, the ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle various administrative tasks. If you enjoy interacting with people and thrive in a fast-paced environment, we invite you to apply.

Responsibilities:

• Greet and welcome visitors with a positive and friendly attitude.
• Perform all check-in and check-out tasks
• Issue room keys
• Answer and direct incoming calls to the appropriate department or personnel.
• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
• Registering guests, managing reservations and providing information about rooms, rates and amenities.
• Inform guest about payment methods and verify their credit card data
• Respond to guest complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Perform general clerical duties, including photocopying, faxing, and filing.
• Clean and maintain lobby and common areas, such as restocking supplies/ snack shop area

Requirements:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Ability to handle stressful situations with a calm and professional demeanor.
• Basic knowledge of office equipment, such as copiers and printers.

Schedule:

• 6 Hour Shifts ( 2 PM- 8PM ) Hours vary.
• 2-4 workdays
• Weekends as needed
• On Call
• Holidays

Why Hotel Gibbs: At Hotel Gibbs, we value innovation, dedication, and a commitment to excellence. Joining our team means contributing to the rich tapestry of history while embracing the demands of the modern traveler. If you're ready to be a part of a dynamic team that values both tradition and progress, we invite you to apply.

How to Apply: If you have the experience, leadership skills, and commitment to excellence we're looking for, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to Heather@tnjgroup.com

Hotel Gibbs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Deadline: 2/25/24

We appreciate all applications, but only candidates selected for an interview will be contacted.

Front Office Manager | Heather Rodriguez

105 N. Alamo St | San Antonio, TX | 78205

Ph: (210) 933-2000 | Fax: (210) 933-2001

Web: www.HotelGibbs.com | Email: info@hotelgibbs.com

Job Type: Part-time

Pay: $11.50 - $13.50 per hour

Expected hours: 24 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Morning shift
• Weekends as needed

Work Location: In person