Front Desk Receptionist

Job description

CitiMED is hiring a Front Desk Receptionist. Come join our team!

4 / 10 Hour shifts - 9:00am - 7pm - Monday thru Friday (Schedule Varies)

Sites Include: Kendall, Midtown, North Miami Beach, and Hollywood Offices

Duties/Responsibilities:

• Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Provide excellent customer service and ensure patient satisfaction.
• Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
• Endeavors to keep patients on schedule by reminding provider of service delays.
• Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for transportation.
• Maintains reception area in a neat and orderly condition.
• Schedule and confirm appointments using the electronic scheduling system
• Assist with follow up calls.

Job Type: Full-time

Schedule:

• 10 hour shift
• Monday to Friday
• No weekends

Work Location: On the road