Front Desk/ Receptionist

HealthSource Chiropractic is looking for a full-time Front Desk Associate to join our busy office in Manchester/Ballwin area!

This position will support the following office hours:

Monday, Wednesday, and Thursday: 8AM-12PM & 1:45PM-6PM

Tuesday: 10 AM–12 PM & 2PM-6PM

Friday: 8:00-12

We are a fast-paced, upbeat chiropractic and exercise therapy clinic committed to helping patients get back to doing what they love through chiropractic care, exercise therapy, and other wellness services.

This position is an ideal opportunity to get hands-on experience in a busy chiropractic/exercise therapy clinic. Job duties required but not limited to collecting payments, scheduling, answering phone, performing financial consultations with patients, delegating tasks to employees, community outreach, and the ability to multi-task.

You’ll also be involved in many areas of the practice including promotional communications, helping people improve their lives through better health & wellness outcomes, and providing excellent customer service.

The ideal candidate will have at least one year of medical office front desk experience and will have earned their Medical Office Assisting certification, or similar training.

If health and wellness are important to you, and you have a passion to help people improve their lives and health, this may be the perfect position for you. And because everything in our office moves quickly, and there are multiple tasks to be completed, your strong phone, computer and people skills are all vital.

You’ll enjoy great pay, a fun and dynamic team, the opportunity to earn monthly bonuses, consistent hours, benefits stipend, 401k, and free chiropractic care.

Who you are:

Do you have a gift for meeting new people and getting them to like you?

Do people look to you first for help because they know it will get done?

Are you quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from developing professional relationships with clients?

Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Present insurance coverage and patient financial responsibilities based on the doctor’s recommended care plan
• Make product and supplement recommendations based on doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with rest of team to keep clinic clean and clutter free
• Manage patient flow between Doctor, Rehab and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient payments
• Other Administrative tasks as required

What you need

• Certificate/degree in Medical Office Assisting, or related training, is preferred but not required
• One year or more of medical office front desk experience
• Two-year degree or more preferred but not required
• Previous experience providing excellent customer service
• Enjoys taking initiative and wants opportunity for growth

If you feel you would be a great fit apply with resume and cover letter. We look forward to speaking with you!

Job Type: Full-time

Salary: $20 - $23 per hour

Benefits:

• Referral program

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• Office Management: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Life insurance
• Referral program
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice
• Rehabilitation center

Medical specialties:

• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Office Management: 1 year (Preferred)

Ability to Commute:

• Manchester, MO 63011 (Required)

Ability to Relocate:

• Manchester, MO 63011: Relocate before starting work (Required)

Work Location: In person