Front Desk Patient Coordinator

Ogden Wellness Center is an established, continually growing, integrated medical clinic that strives to provide high quality, caring service to our patients. We work hard to build a relationship with our patients and with our community. We expect our staff to provide professional, caring, clear communicating, and high-quality services to patients, so they can make an informed decision about their health.

Requirements:

• High school diploma.
• Excellent verbal and written communication skills.
• Ability to work well under pressure and willingness to be flexible and adaptable as needed.
• Ability to stand on feet and walk up to 10 hours a day. Lift upwards of 20 lbs.
• Willing to be trained on the skills to accomplish the job.

Qualities of employees we are searching for:

• Professional, up-beat, self-motivated person that wants to be a team player.
• Able to work in a fast-paced environment, talking on the phone with patients, potential patients, and other medical and legal professionals daily.
• Patient satisfaction oriented, high levels of customer service.
• Able to work well in a team environment.
• Able to multitask and maintain organization.
• Solution oriented.
• Self-starting and be able to work with minimal supervision.
• Trainable.
• Willing to learn multiple positions as needed.

General Duties and Responsibilities include (but not limited to):

• Greeting clients and patients.
• Money collection, account balancing, and insurance clarifications for patients.
• Scheduling patient care plans.
• Maintaining FULL schedule for multiple providers.
• Instructing patients through paperwork, payments, office flow, and confirming schedules for future appointments.
• Patient communication in person, phone calls and text messaging.
• Communication with other staff members in the routing, scheduling, and handling of patients in the clinic.
• Create clean and friendly environment for patients.
• Maintain a clean and organized work area.
• Help direct patients to rooms for care.
• Help with flow of patients through the clinic.
• Medical records maintenance
• Maintain an organized, easy to use space.
• Perform miscellaneous clerical projects as needed.
• Direct patient to complete forms and answer questions about the office and the team
• Understanding insurance terms, and ability to explain to patients what their financial responsibility is when using their insurance.

We offer competitive salaries, shortened hours on Thursdays and Fridays, holidays off and in-house treatment benefits. We provide additional education, training you may need to perform your responsibilities in the office. In order to protect our team and patients, we have strict compliance to all the COVID-19 protection including: screening patients according to CDC guidelines, and following proper sanitation and cleaning protocols.

Check us out on our website, www.ogdenwellnesscenter.com

Benefit Conditions:

• Waiting period may apply

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which individuals with high volume retail experience are encouraged to apply.

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Healthcare setting:

• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: In person