Front Desk / Medical Receptionist

Responsibilities:

• Greet patients professionally both in person and on the phone.
• Check patients in and make sure schedule reflects appointment status.
• Check patients out and schedule their next appointment.
• Conduct confirmation calls for appointments.
• Pull next day's patient charts and organize per scheduled appointment time.
• Prepare new patient charts.
• Verify and update patient demographic and insurance information at each visit.
• Scan pertinent patient information into EMR including insurance cards, picture IDs, and medical records.
• Maintain inventory of all front office supplies.
• Process payments - copays and past due balances.

Education & Experience:

• Minimum of a High School Diploma
• At least one year experience as Front Desk receptionist in a medical office is preferred.
• EMR experience is preferred, especially with AdvanceMD.

Qualifications & Requirements:

• Strong organizational skills
• Strong multi-tasking skills
• Strong verbal and written communications skills
• Ability to work independently on assigned tasks as well as accept direction on given assignments
• Ability to work collectively with administration and staff