Front Desk Coordinator With Marketing

Job Overview:

Northeast Endodontics, the private dental specialty practice in Lawrenceville, Georgia, is searching for a Front Desk coordinator to our growing team! We are a close-knit team within our highly efficient boutique-size practice that serves patients referred to us by our fabulous dentists referral base.

Join a family-like workgroup that are reputed to be the kindest superheroes of dentistry helping patients feel better and supporting our loyal and awesome referring dental offices.

Job description:

We are seeking an extraordinary team member who would bring a warm, friendly, and patient-centered presence to our office. As the first point of contact for our office, you will play a crucial role in providing excellent patient service and creating a positive impression for our patients and referring dentists. We welcome those with great attention to detail and strong communication skills, those who love people, and those who enjoy working on a team!

We often travel to out of state such as past destinations include Seattle(twice), Las Vegas, Orlando and Philadelphia for training. Our next training visit is in Seattle again. We have a great fun monthly team bonus (for example, $640 to every team member this February), incentives, and there are ample continuous opportunities for growth and learning.

Responsibilities Overview:

This position manages communications and relationships with referring doctors’ offices, appointment scheduling, 5-star concierge-styled patient service, patient registration, appointment confirmation, patient check in & check out, and financials related to payment policies.

Additional responsibilities include coordinating marketing projects meant to thrill the hearts (and, often the palates) of our awesome referring doctors’ offices and being on-point to oversee matters with our social media marketing.

If the right candidate has no prior dental experience, no worries! We will train an exceptional candidate who possesses excellent communication skills, amazing attention to detail, and organization skills.

Individuals with successful careers in business administration and face-to-face communications with customers, clients and patients will enjoy driving their skills into a profession that makes a measurable and positive difference every day in the lives of their patients. This position is a perfect career opportunity for whose career paths are built upon studies or degrees in majors such as Communication, Psychology, Healthcare Administration, and Marketing.

Main Responsibilities:

• Greet patients in a warm and friendly way upon entering office
• Check-in and check-out patients
• Schedule new patient encounters and returning patient appointments
• Rescheduling of patients
• Prep patient charts and data input for the scheduled patients
• Order office supply, as necessary
• Verify and claim insurance
• Collect and post payments
• Answer incoming calls
• Serve as the face of the office with patient inquiries, outside office, providers, and businesses
• Practice excellent organizational and interpersonal communications skills
• Demonstrate a professional demeanor at all times
• Other duties as assigned

Qualified candidates must have:

• Bachelor’s degree from an accredited university. Those who do not possess a BA or BS will be considered if prior work experience has provided an equivalent foundation for skill building.
• Superior communication skills: speaking and writing to correctly answer patient emails and credibly represent the quality of services provided within our practice. Experience in a face-to-face customer, client or patient service industry.
• Exceptional management of details with high priority on documentation. Do you like details? Are you a strong multi-tasker? Are you described as a “friendly person who is over the top with details?” Perfect. You’ll fit right in!
• Comfortable working independently with initiative to learn, take notes, and study to train efficiently into our terminology, technology, and processes.
• A personal and professional priority that values positivity and promotes healthy relationships. In our practice, “how you say it” and “when you say it” are important.
• Experience in a dental office setting is desirable, but not required
• Stable work history, superb references.

Wondering about benefits? We have those, too!

• Simple IRA with match up to 3% of the salary
• 50% employer contribution toward medical and dental insurance
• Monthly team bonuses
• Employer paid attire
• Paid time off
• And, did we mention…. Fun and Great co-workers?

Want a sneak peek?

Check out our Facebook page below.

https://www.facebook.com/NorthEastEndo771/

Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this position.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Lawrenceville, GA 30046: Relocate before starting work (Required)

Work Location: In person