Front Desk Concierge

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and direct them to the appropriate department or individual
- Provide information about hotel facilities, services, and local attractions
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Assist with resolving guest complaints or issues in a timely and satisfactory manner
- Maintain a clean and organized Front Desk area

Qualifications:
- Previous experience as a Front Desk agent or in a similar role is preferred
- Strong communication and customer service skills
- Proficient in using office software, such as Microsoft Office Suite
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in handling guest information
- Knowledge of phone systems and ability to handle high call volumes
- Ability to work well under pressure in a fast-paced environment

Skills:
- Transcribe: Ability to accurately transcribe information from one format to another.
- Office: Proficient in using office software, such as Microsoft Office Suite.
- Project coordination: Ability to coordinate and manage multiple tasks or projects simultaneously.
- Computerise: Familiarity with computer systems and ability to navigate software programs.
- Medical receptionist: Experience working as a receptionist in a medical setting.
- Data entry: Accurate and efficient data entry skills.
- Clerk: General administrative duties such as filing, organizing documents, etc.
- Phone systems: Knowledge of operating phone systems and handling incoming calls.
- Front desk: Experience working at the Front Desk of a hotel or similar establishment.
- Personal assistant: Ability to provide administrative support to executives or individuals.

This is an opportunity to join our team as a Front Desk Agent. We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you have excellent communication skills, attention to detail, and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our team!

https://mbk.wd5.myworkdayjobs.com/en-US/MSLCareers/details/Concierge_JR102175?locations=39ba5bfbe4681000d04262d7253d0000

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 37 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Ability to Relocate:

• Novato, CA 94949: Relocate before starting work (Required)

Work Location: In person