AddressProvides excellence in service while checking owners and guests in and out of the property and responding to inquiries regarding services following our brand standards throughout the duration of their stay.
Here’s why you’ll love it here!
We offer an excellent benefits package to our part-time Team Members that include:
- Pay rate is $30.85 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
- Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities… and more!
Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
Schedule Details:
Our Resort operates 7 days a week.
Additional Responsibilities Include:
- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Inputs information into the computerized reservations system to update and maintain records. Calls for bell person, as needed.
- Accesses reservation system to determine unit availability and assists guests with reservations or changes as required, maintaining HGV rental policies in an effort to maximize inventory.
- Generates invoices and collects monies due through the rental program. Issues and controls unit keys. Maintains safety deposit boxes.
- Provides additional services by taking and holding packages, delivers telephone and fax messages to owners, guests and resort staff. Reviews expected check-in lists, noting comments regarding lockouts, special requests, etc. Sorts and distributes incoming mail.
- Receives housekeeping and maintenance requests or work orders and contacts proper departmental personnel.
- Relays pertinent information to oncoming shift.
- Prepares and consistently restocks the Front Desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities.
- Regular attendance, grooming standards and safety guidelines established by the company and site are essential to the successful performance of this position.
- Performs other related duties as assigned.
