Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls and respond to guest inquiries or requests
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Resolve guest complaints or issues promptly and effectively
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized Front Desk area
Requirements:
- Previous experience in a similar role preferred but not required
- Knowledge of phone systems and Front Desk operations
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Proficiency in hospitality management software or reservation systems is a plus
- Multilingual skills are highly desirable, particularly fluency in English and another language
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and creating a positive experience during their stay. If you have a passion for hospitality, enjoy interacting with people from diverse backgrounds, and thrive in a dynamic environment, we invite you to join our team.
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
