Front Desk Associate/Retail Sales Representative

At Zoom Room, our motto is "We don't train dogs. We train the people that love them."

Zoom Room is seeking passionate dog lovers to join our team. We provide a safe, indoor space for dogs and puppies to receive socialization and training along with their new families. Using only positive training methods we help people deepen the bonds of communication with their pups through obedience, agility, and enrichment classes. It's a wonderful environment for dog lovers - both our clients and our staff - with free coffee, great music, and a beautifully strong community. If you are ready to share your love and positive energy with wonderful dogs and people, please get in touch. We're hiring now.

General Job Description:

We are hiring customer service focused individuals to join our team as a front Desk Associate/Retail Sales Representative. This position includes assisting clients in scheduling their classes, helping customers pick out different products to meet their training and enrichment needs, orienting new clients to the Zoom Room and providing an overall exceptional customer experience.

General Duties Include:

• Answering the phone
• Responding to emails and inquiries
• Scheduling classes and lessons
• Light cleaning of the gym, retail areas and restrooms
• Stocking inventory and checking in new product shipment
• Making doggy donuts

Job Requirements Include:

• Availability on weekends and afternoons/evenings
• Reliable transportation
• A desire to work around dogs and learn about training to be able to recommend appropriate products and services

The ideal candidate will:

• Love dogs, but also enjoy working with people
• Have a positive attitude and customer service experience
• Be approachable to constructive feedback and coaching
• Have excellent verbal and written communication skills
• Be hard working, proactive, and dependable
• Be a team player

Benefits include:

• Store discount
• On the job training
• Opportunities for promotions and advancement

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: No less than 30 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Ability to commute/relocate:

• Belmont, CA 94002: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you also please provide a cover letter which explains your qualifications for this position and why you aren interested in working at Zoom Room?

Experience:

• Customer service: 1 year (Required)
• Administrative: 1 year (Preferred)

Work Location: In person