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Form of work
SalaryThe Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
This salon is the #1 Lash Lounge in the nation, and the only one with a 5 ⭐️ Google rating average on over 1,000 reviews.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Front Desk Manager for our salons in Dadeland and London Square. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
- Increase membership sales and retail sales
- Greet visitors and provide an excellent customer experience
- Book appointments in person or by phone
- Contribute to group operations, such as inventory maintenance
- Maintain a clean and inviting environment
REQUIRED SKILLS:
- 2+ years customer service and retail sales experience, preferably on memberships.
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Ability to work some weekends and some evenings
- Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
- Best compensation in the industry; commensurate with experience
- Commissions on Membership Sales
- Commissions on Retail Sales
- Growth opportunities
- Free lash extensions and all other salon services
- Discounts on retail products
Job Type: Full-time
Pay: $550.00 - $650.00 per week
Benefits:
- Employee discount
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
Application Question(s):
- Do you have experience managing Point of Sales Systems such as MindBody, Zenoti, Booker, etc?
- Have you worked in a membership-based salon, spa, or fitness center?
- Do you have experience managing incoming leads via email/phone and converting them into appointments through outbound calls?
Experience:
- Customer Service: 2 years (Required)
- Front desk: 2 years (Required)
- Beauty Salon: 2 years (Required)
Ability to Relocate:
- Coral Gables, FL 33134: Relocate before starting work (Required)
Work Location: In person
