Front Desk Associate

Austin PsychCare is looking for a new Front Desk Associate starting May 1st, 2024.

This is a 1 year or 2 year paid internship for someone who is interested in going to medical school or therapy school. Or someone who is interested in a long-term career in mental health.

We are a high-end mental health clinic. Our last associate got accepted into his top choice for graduate school, and we couldn't be more proud! Our current associate just got accepted to her top choice for supervised therapy practice, and again, we couldn't be more proud!

If interested and you fit the job description below, please send a resume and brief introductory statement or video to jobs@austinpsychcare.com

Job details: Front Desk Associate

• Salary $17 - $19 an hour depending on experience
• Hours Monday to Thursday, 9:00am – 4:00pm & Friday 10:00am -2:00 pm. 30 hours a week. Or Monday-Friday 8:30 am-4:30 pm. 35 hours
• No weekends. Room for flexibility in hours.
• Qualifications

• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)
• Electronic Medical Record experience: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)Full Job Description

Austin PsychCare is seeking a Front Desk Associate to work primarily with scheduling and customer service. This requires an ability to work well with both medical providers and patients. We are a premiere mental health practice, focused on delivering top-notch care to our patients. We are a small team that works hard and likes to have fun. We are interested in finding someone who appreciates the importance of mental health, who enjoys small projects & problem solving, and who has great social skills. This position is approximately 30-40 hours per week in the office. Our ideal candidate has experience with customer service, electronic medical record systems, answering phones, and scheduling.

Key Job Responsibilities:

• Scheduling patients though our automated system
• Answering phones & walking patients through the process of establishing care
• Assisting patients with various issues (i.e., scheduling, initial intake, refill requests, messages for providers)
• Working with the Office Manager to maintain office (i.e., watering plants, maintaining a clean work space, maintaining coffee and water stations)
• Trouble-shooting when problems arise

You will love working here if…

• You have a good sense of humor
• You respect and understand the importance of mental health
• You love helping others
• You are looking for experience working in a medical office.

If this sounds like you, please send your resume and a brief video (1 minute or less) to: jobs@austinpsychcare.com

Thanks!
The Austin PsychCare Team

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person