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Form of work
SalaryResponsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service to ensure guest satisfaction
- Handle guest inquiries and resolve any issues or complaints promptly
- Assist with transactions, class assignments, and check-in/out procedures for skaters
- Operate phone systems and direct calls to the appropriate department or individual
- Maintain a clean and organized Front Desk area
- Provide information about amenities, services, and programs
- Assist with guest requests such as booking parties or signing up for classes
Experience:
- Knowledge of phone systems and phone etiquette
- Hockey and/or figure skating knowledge is beneficial
- Strong interpersonal and communication skills
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evening, weekends, and holiday shifts.
We offer competitive pay rates and opportunities for career growth within our organization. Join our team and be part of creating memorable experiences for our guests.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Morning shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
