Front Desk Associate

PART TIME: FRONT DESK ASSOCIATE

What’s it like working for our company:

Our facility is a premier provider of laser hair removal, cosmetic skin rejuvenation and esthetics. We have an incredible team of nurses, estheticians, and Front Desk associates who all work together to give our clients the best experience. We enjoy being at work, and we thrive off working together as a team. If this sounds like the kind of place you’d want to work at, please read on.

About the Position:

We are looking for a part-time (21 - 25 hours) Front Desk Associate who is interested in the skin/wellness industry. We love to describe our Front Desk staff as traffic controllers! They direct our technicians to the proper rooms, check clients in and out, organize the puzzle of our daily schedule (things are always changing!), and overall they keep our offices running smoothly and efficiently. There is a large focus on paperwork and organizing, phone calls and upselling-- the right candidate would be a great multi-tasker!

Our culture at AAC is to educate our clientele and recognize that people can choose any med spa, so what makes us stand out? Our staff are highly organized, client satisfaction focused, attentive to detail, and passionate about the aesthetics and health & wellness industry-- plus they treat our clients like family. Any individual working the Front Desk should be driven to learn and grow within a team environment. Must be very comfortable with time-management, multi-tasking and self-motivating.

This position does require the individual to be familiar with all services provided by AAC, in order to properly book appointments and cross-sell. In addition, it is required that the employee deal appropriately with confidential information, as we are a medical spa and follow HIPAA guidelines. Note that our offices (in West Haven and Fairfield) can be very fast paced and there is not much down-time, which usually results in an exciting day!

Requirements

• Flexible availability between Monday through Saturday, hours may vary, but most likely we will need someone Tuesday - Saturday (Fridays & Saturdays we close at 4pm) which will most likely be divided between our West Haven and Fairfield offices.

Mock schedule:

Tuesday - 9 a.m. - 4 p.m. or 4 p.m. - 8 p.m. (Fairfield Office)

Wednesday - 9 a.m. - 5:30 p.m. (Fairfield Office)

Thursday - 9 a.m. - 4 p.m. or 4 p.m. - 8 p.m. (Fairfield Office)

Saturday - 9 a.m. - 4 p.m. (West Haven Office or Fairfield Office)

• Once fully trained, comfortable opening and closing the building on your own
• Ability to self-manage and use time efficiently, while you are at work you should be focused on work-- there is always something to do!
• Critical thinker who is detail oriented, without letting things fall through the cracks.
• Previous customer service or office experience preferred.

Please submit your resume to mckenzie@aacofct.org along with a short description of why you feel you would be a good fit in this position. The ideal candidate would be looking for a long term position.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Every weekend
• Weekends as needed

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person