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SalaryCOPY & PASTE to your bowser to See Company Job Description:
https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:7b681c57-b689-43f0-bfbb-49c234c7ce58
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized Front Desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Ensure guest satisfaction by providing excellent customer service
Skills:
- Bilingual skills (ability to speak multiple languages) preferred
- Excellent phone etiquette and communication skills
- Knowledge of hotel operations and hospitality industry
- Strong organizational and multitasking abilities
- Ability to handle difficult situations with professionalism and composure
- Proficiency in using computer systems and hotel management software
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.
Please note that we are an equal opportunity employer. We value diversity and strive to create an inclusive environment for all employees.
Job Types: Full-time, Part-time
Expected hours: 24 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
