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Form of work
SalaryWe need someone to be the face at our Front Desk. We want you to create a warm and welcoming environment for our guests by sharing your knowledge of the area? In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking to you to OWN the Front Desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
- Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
- You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
- Answer incoming phone calls and guest requests/questions. Book hotel reservations and restaurant reservations.
What is Needed:
We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner.
You must be able carry/lift up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: From $13.25 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
