Front Desk Agent

Essential Duties Include:

• Process guest check in/out
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments.
• Maintain and clean the lobby and public spaces as needed

Qualifications:

• Must have a high school diploma or equivalent
• Must be able to meet a flexible schedule
• Must be able to stand for long periods of time
• Must be able to lift up to 10 lbs. and carry up to 10 lbs.
• Must have sound judgment and discretionary skills
• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
• Ability to operate basic office machines, i.e., copier, fax, printer, etc.
• Display very good organization and time management skills
• Communication and interpersonal skills with the ability to interact with many types of personalities

Must be able to work both:

7am-3am and 3pm-11pm shifts.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person