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SalaryThe Hotel Rehoboth is looking for a new member of our Front Desk Team!
Wage to be discussed during interview
Job Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and resolve issues promptly
- Maintain a clean and organized Front Desk area
Job Requirements:
- Previous experience in customer service or hospitality is preferred
- Excellent phone etiquette and communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel operations and guest relations
- Proficiency in using phone systems and computer software
- Ability to speak multiple languages is a plus
At our hotel, we value our Front Desk Agents as they are the first point of contact for our guests. We offer a supportive work environment, opportunities for career growth, and competitive pay. If you have a passion for hospitality and enjoy providing exceptional customer service, we would love to hear from you.
Please note that this position will require working evening shifts, weekends, and holidays as needed.
Job Type: Full-time
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
Work setting:
- In-person
Work Location: In person
