Address
Form of work
SalaryJob Duties:
- Handles and maintains guest reservations.
- Knows room locations, types of rooms available, and room rates.
- Registers arriving guests and assigns rooms.
- Uses selling techniques to sell rooms and to promote other services of the hotel.
- Handles all guest complaints in a professional and courteous manner.
- Processes guest check-outs and handles monetary transactions.
- Maintains customers’ privacy.
- Provide excellent customer service.
- Could be asked to perform other duties when not helping guests. Such as but not limited to: filing, making calls, processing, assisting with office work, etc.
- Communicate with other departments about guests or other information.
- Maintains lobby food and beverage programs as required or needed.
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Qualifications:*
- High school graduate or equivalent.
- Ability to communicate clearly.
- Ability to effectively interact with guests and other staff.
- Possess telephone communication skills.
- Skilled in basic math and computers.
- Must be punctual and maintain regular and reliable attendance.
Job Type: Full-time
Pay: $16.28 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Work Location: In person
