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SalaryFront Desk Agent - Hyatt
Come join the opening team of the NEWLY BUILT & BEAUTIFUL Hotel.... Hyatt Place San Carlos! This is a truly exciting opportunity to be a member of the Front Office staff as a Host providing a warm welcome to our guests.
If you are a great communicator with meticulous follow-through, and can bring a truly authentic presence of caring to our guests, then please get in contact with me right away.
Responsibilities
Job duties include (but are not limited to)...
- Welcoming, and checking in guests to the hotel.
- Careful accounting and collecting of payments for rooms and market purchases.
- Cooperation and assistance to other team members, including our bartenders and breakfast attendants, as demand requires.
- Regular re-stock of office supplies, and market items for sale.
- Light but regular cleaning of work areas through shift.
- Facilitate proper communications with housekeeping and maintenance departments.
- Answer calls for reservations, guest requests, and provide information about the hotel and area in a professional manner.
- Ability to manage time under pressure, and to respond to life / safety situations by contacting emergency services.
- Dutiful selling of rooms, upgrades, and market items.
- Enrolling guests in the World of Hyatt rewards program.
- Regular participation in self-paced ongoing educational software to be able to understand job roles, Hyatt Place branding, and for potential advancement opportunities.
- Create regular reports and communications as needed.
And…. do it all with the Hyatt Place high standards of Service & Care!
Qualifications
The most important qualification is being ready to learn and having a truly AMAZING ATTITUDE! Other requirements include…
- Applicants should be fully proficient in speaking and writing in English. Multilingual skills are very welcome.
- Hosts should enjoy working with the public, and have a cooperative demeanor.
- Candidates must maintain the highest levels of professional ethics and integrity.
- You must arrive to work in a timely manner, maintaining good hygiene and ready to work according to your posted schedule.
- Minimum education: High School Diploma or equivalent.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
