Front Desk Agent

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

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Responsibilities:

Register and assign rooms to guests

Confirm phone and online reservations

Respond to guest needs, requests, and complaints

Collect payment from guests

Keep records of occupied rooms and guests

Communicate pertinent guest information to designated departments

​Qualifications:

Previous experience in customer service, Front Desk service, or other related fields

Ability to build rapport with guests

Strong organizational skills

• Excellent written and verbal communication skills

Our Quality Inn & Suites® Cameron Park Shingle Springs hotel is conveniently located for those traveling in the Sacramento area. Our location off exit 35 of Highway 50 is easily accessible, and we’re just five minutes from the award-winning Red Hawk Casino (our guests can enjoy free shuttle service to and from the casino). The hotel is close to many other top local attractions, too, including Eldorado National Forest, Placerville Speedway and Folsom Lake.