Front Desk Agent

Fairfield by Marriott is looking for an upbeat and friendly front-Desk Agent. An ideal candidate would have strong communication skills, computer skills and enjoy working with people.

Must have flexible availability, weekends mandatory.

Essential Duties Include:

• Process guest check in/out, including collecting payment
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments including operating the courtesy van and/or assisting with breakfast, laundry, or housekeeping duties
• Maintain and clean the lobby and bathroom as needed
• Qualifications:
• Must have a high school diploma or equivalent

• Must be able to meet a flexible schedule
• Weekends a must
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs. and carry up to 10 lbs.
• Must have sound judgment and discretionary skills and be able to work with little or no supervision
• Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
• Must display very good organization and time management skills
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

Job Type: Full-time

Experience:

• Hospitality: 1 year (Required)
• Education:
• High school or equivalent

Job Type:

• Part-time

Experience:

• Hospitality: 1 year (OPTIONAL)

Education:

• High school (Required)

Job Type: Part-time

Pay: $15.00 - $15.50 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift

Work setting:

• In-person

Work Location: In person