Front Desk Clerk/Night Auditor
Duties:
- Greet guests and provide them with exceptional customer service
- Check-in and check-out guests in a friendly and efficient manner
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room assignments, and special requests
- Provide information about hotel facilities, services, and local attractions
- Ensure the Front Desk area is clean and organized
Experience:
- Previous experience in a hospitality or customer service role preferred
- Familiarity with hotel management systems and phone systems
- Excellent phone etiquette and communication skills
- Ability to speak multiple languages is a plus
- Strong attention to detail and problem-solving skills
- Ability to handle difficult situations with professionalism and patience
At our hotel, we strive to provide the best guest experience possible. As a Front Desk Clerk/Night Auditor, you will play a crucial role in ensuring our guests feel welcome and satisfied during their stay. If you have a passion for hospitality and enjoy interacting with people from all walks of life, we would love to hear from you.
We offer competitive pay and benefits, including opportunities for career advancement within our hotel management team. Join our team today and be part of creating memorable experiences for our guests.
Please note that this position will require working night shifts and weekends as part of the regular schedule.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
Work setting:
- In-person
People with a criminal record are encouraged to apply
Ability to Relocate:
- Medina, OH 44256: Relocate before starting work (Required)
Work Location: In person