Front Desk Administrative Assistant

IC Imagine Public Charter School, located in Asheville, NC, is seeking an experienced and organized Front Desk Administrative Assistant.  

The Front Desk Administrative Assistant is the gate-keeper of the front office, providing a warm, welcoming and inviting atmosphere for students, staff, parents and visitors. This individual also completes administrative tasks and supports school-wide administration.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

• Greets all incoming students, families and guests respectfully and professionally.
• Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a positive image of the school.
• Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls, voicemails, and emails to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information.
• Understands, accepts, and abides by the School's philosophy and mission statement in all his/her school activities.
• Consistently exhibits high standards of professional conduct.
• Arrives punctually,  prepared for each school day, and maintains regular attendance in accordance with the designated schedule.
• Provides for children's personal needs such as attending to those who are sick or hurt; administering medications as prescribed by a physician in accordance with training and authorization
• Assists students and others with routine problems (small injuries, food needs, etc.)  and will refer non-routine items to a supervisor.
• Assists with scheduled school arrival and dismissal duties.
• May be assigned tasks specific to  Guidance, Student Services, Curriculum, or the general office.
• Receives, counts, opens, unpacks, dates, stamps, records, sorts and distributes incoming mail, documents, books, materials and supplies following established procedures.
• Sorts and stamps out-going correspondence, addresses envelopes and packages, and prepares printed matter and other material for mailing.
• Enters information or data to personal computer or computer terminal following established procedures.  Including but not limited to entering Student Tardy & Early Dismissal Data into PowerSchool Student Information System.
• Welcomes substitutes and assists them in getting keys, computers and other materials to be ready for the day.
• Effectively perform all other duties as assigned by the Supervisor.

Skills and Abilities:

• Requires basic clerical skills and knowledge of office practices and procedures that involve the operation of standard office equipment 
• Able to read, comprehend and apply job-related written material and make decisions in accordance with applicable school system policies and procedures.
• Knowledge of PowerSchool Student Information System preferred
• Possess strong time management skills
• Ability to prioritize workload and multitask in a busy environment
• Effective oral and written communication skills including professional phone etiquette and legible handwriting
• Able to work with courtesy, tact, and diplomacy in dealing with others, and work cooperatively as part of a team.
• Able to establish and maintain satisfactory working relationships with other employees, children, and the general public.
• Able to honor confidential information.
• Working knowledge of Google Suite: Gmail, Sheets, Docs, Drive

Education and Experience:

• High School Degree 
• 2 years of Admin Assistant experience preferred

Physcial Requirements:

• Able to sit or stand for extended periods of time.
• Lifts supplies and materials weighing up to 25 pounds.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.