Front Desk

Job Title: Front Desk Associate

Job Overview:
We are seeking a dynamic and customer-focused Front Desk Associate to join our team. As the first point of contact for members and guests, the ideal candidate will have excellent interpersonal skills, a sales-oriented mindset, and a commitment to maintaining a clean and welcoming environment. This role involves handling Front Desk operations, selling memberships, and ensuring the overall cleanliness and maintenance of the club.

Responsibilities:

Customer Service:

• Greet members and guests in a friendly and professional manner.
• Provide information about club facilities, services, and membership options.
• Address inquiries and resolve issues promptly and effectively.

Membership Sales:

• Actively promote and sell club memberships to potential clients.
• Explain membership benefits, features, and pricing to interested individuals.
• Maintain up-to-date knowledge of club offerings to effectively communicate with prospective members.

Front Desk Operations:

• Manage check-ins and check-outs efficiently.
• Handle phone inquiries and direct calls to the appropriate department.
• Coordinate with other staff members to ensure smooth club operations.

Cleaning and Maintenance:

• Perform regular cleaning tasks to ensure the cleanliness of the Front Desk area.
• Monitor and maintain the cleanliness of common areas and amenities.
• Notify management of any maintenance issues that need attention.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize responsibilities effectively.
• Basic computer skills for handling membership databases and point-of-sale systems.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

• Ability to stand for extended periods.
• Capable of lifting and carrying cleaning supplies and equipment.
• Manual dexterity for handling paperwork and operating computer systems.

If you are a motivated individual with a passion for customer service, sales, and maintaining a clean and organized workspace, we invite you to apply for this exciting opportunity. Join our team and contribute to creating a positive and welcoming atmosphere for our club members!

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 6 – 25 per week

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Ability to Relocate:

• Laconia, NH 03246: Relocate before starting work (Required)

Work Location: In person