Freelance Transportation Customer Service Rep

Job Title: Transportation Customer Service Rep
Location: Remote
Schedule: 7am – 3:30pm PST (30 min lunch) 
Start Date: 03/25/2024
Estimated End Date: 05/31/2024
Hours Per Week: 40.00
Pay rate: $21.62/hr
Duties:

• Track shipments on carrier websites and update systems with status
• Email Customer Service regarding shipments requiring additional information (valid address, contact info)
• Process freight claims and follow up with carriers on claim status
• Prepare and publish reports
• Communicate with warehouse on invalid
• Tracking Numbers Communicate with warehouse on open orders
• Respond to internal customers with order updates

Skills:

• Strong computer skills including extensive experience with Microsoft Office Suite, especially Excel and Outlook
• Data entry experience
• High Level of attention to detail
• Prioritizes work activities; plans and stays organized
• Comfortable communicating with internal customers and vendors by email and phone

Required Skills: 

• CLAIMS
• EXCEL
• MICROSOFT OFFICE
• DATA ENTRY
• MICROSOFT OUTLOOK

Additional Skills:

• CUSTOMER SERVICE ORIENTED