Forklift Shop Mechanic

Position summary: Responsible for diagnosing and repairing material handling equipment brought into our shop for repair – meeting and exceeding customer’s expectations.

General Purpose: To support our company mission to keep our customers’ equipment running with the least amount of down time possible.

Role qualifications:

• Must stay current with technical knowledge on products we support.
• Must ensure we use “safety” in all activities encountered throughout the day.
• Must be willing to work overtime as needed to satisfy customer.

Position responsibilities:

• Complete all service jobs that are assigned to you.
• Document all recommended additional repairs found, work with Shop Foreman on preparing quote for customer
• Communicate with the Shop Foreman, Shop Lead, and/or Shop Manager on any unusual service problems encountered or for any technical assistance needed.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports etc).
• Communicate with Shop Foreman as to status of jobs assigned to you
• Offer assistance to other shop techs, as appropriate
• Keep shop clean and organized – clean up spills (oil, etc) immediately.
• Always adhere to safety rules and policies at all times.

Essential skills and experience:

• Must have very good skills in repairing powered industrial equipment, with a minimum of two (2) years’ experience repairing fork lift trucks and/or other products we represent, to include all types of LP Gas, diesel, and electric trucks.
• Must successfully complete any training courses required.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must be certified to operate material handling equipment.
• Commitment to company vision and mission

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Physical demands: Employee lifts and carries up to 60 pounds on a very occasional basis, 5 - 30 pounds more frequently, and up to 30 pounds very frequently. Employee is required to frequently stand, recline (lying on back), kneel, walk, twist, reach, and use feet to repair and operate machinery. Employee is required to occasionally sit, stoop, crouch, squat, climb, and crawl. Constant use of hands and fingers to finger, handle, or feel objects, tools, or controls, computer equipment, and other office equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have listening, speaking, and writing skills to communicate with customers and service office. (NOTE: Refer also to Functional Job Description document completed by Froedtert WARC for Shop Technician in April 2018).
• Work environment: The noise level in the work environment can include loud noises, and vibration. Might be exposed to mists, dust, odors or gases, and will be frequently exposed to moving machinery or parts, and power tools.. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate – to include (but not limited to) hard hats, steel-toe safety shoes, and safety glasses.