Foreign Language Interpreter Ii

Salary: $18.81 Hourly
Location : Alamance County, NC
Job Type: Full-time
Job Number: 202300152
Department: Health Department
Opening Date: 11/20/2023
Closing Date: 12/26/2023 11:59 PM Eastern
Job Purpose
Within this position the employee will provide direct medical interpretation as well as written translation services for Alamance County Health Department programs which includes clinical, dental, environmental health and home visiting services.
More about Alamance County Health Department:
Completed applications are required for this posting. Attachments (resumes, cover letters, transcripts) will only be reviewed as supplemental information.
REPOST
Responsibilities

• Interprets for interaction/communication between Spanish-speaking clients and English-speaking staff.
• Assists nutritionists, nurses, physicians, advanced practice providers, social workers, clerical and other agency staff with interpreting/translating health histories (includes interpreting/translating confidential medical terminology),
• Presents medical problems, personal data, counseling, health education instructions and materials for Spanish-speaking clients, either in clinical, patient home or work settings.
• Works with agency staff in the organization and implementation of special events such as health fairs, vaccination programs, etc. that provide outreach to Spanish speaking communities.
• Provides education and/or classes for clients and staff, orally and/or in writing, to meet agency and patient care needs.
• Assists in research studies and be the lead for working with Spanish population.
• Represents the Health Department on community planning groups that work with the Spanish speaking population and serve as a referral source when appropriate.
• Cross trains to assist coverage of other agency duties which may include but is not limited to patient registration/check in, finance, patient appointment scheduling, medical records and staffing the information booth.
• Interpreters may also assist with clinic flow, answering phones, faxing, copying, performing patient reminder calls, entering patient information into the computer, maintaining patient educational materials and assisting with clinic room supplies.
• Assists as needed with agency emergency response efforts, communicable disease outbreak investigations and emergency shelter coverage.

Qualifications

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Compassion - Ability to show kindness, empathy and genuine care.
• Honesty - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Integrity - Trustworthiness to a degree that one is incapable of being false to a trust, responsibility or pledge.
• Judgment - Ability to use good judgment and discretion as it relates to following policies and procedures.
• Safety-Minded - Creating a safe work environment; managing risks; reducing exposure liabilities.
• Teamwork - Ability to work with others successfully and productively for the common cause and desired end goal.

Skills & Abilities
Education & Experience:High school graduation and one year of experience in a health care or human services setting with demonstrated fluency in English and Spanish required, preferred qualifications include graduation from a four-year college or university or completion of a two-year community college interpreter program, and/or certification of CHI or CMI. Candidate must have the ability to proficiently read, write and interpret/translate in English and Spanish with effective communication skills including the ability to use proper grammar and correct spelling. Considerable experience in dealing with the public, both in person and on the phone in required.
Computer Skills:Prior computer skills experience with Microsoft Windows.
License/Credentials:Possession of a NC valid driver's license and access to a personal vehicle.
PHYSICAL DEMANDS:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Stand F
Walk O
Sit F
Manually Manipulate C
Reach Outward F
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend O
Talk/Hear C
See C
Taste/Smell O
Lift/Carry
10 lbs. or less F
11-20 lbs. O
21-50 lbs. O
51-100 lbs. O
Over 100 lbs. N
Push/Pull
12 lbs. or less F
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O
Other Physical Requirements
• Vision (Near, Distance, Peripheral)
Work Environment
Subject to inside environmental conditions such as temperature changes. May be exposed to blood or body fluids in performance of job duties.
Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following the 30-day waiting period. Changes to elections can then be made during the annual open enrollment period, usually in the fall, or within 30 days of a qualified life event (marriage, divorce, birth or adoption of a child, change in child's dependent status, death of a spouse or other dependent and other change in employment status).
Alamance County Government currently offers three plans of medical/pharmacy benefit options including a COPAY Plan 70, COPAY Plan 80 and a QHDHP with HSA.
Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.
Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.
Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.
Death Benefit - Alamance County Government has elected to contribute towards a Death Benefit associated with the Retirement System for all employees that are contributing Retirement System members. Once an employee has met at least one (1) year as a contributing member to the retirement system, the employee will have a benefit payable to their beneficiary of no less than $25,000 and no more than $50,000 based on the employee's salary. Benefit is payable if the employee is actively working and has not reached 70 years of age.
Life Insurance - Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.
Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave the County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have at least five (5) years of service, you are considered 100% vested in NCLGERS. Alamance County will be contributing a percentage as required by NCLEGRS on your behalf as well.
Time Off Accruals:
Vacation Time - All Alamance County full time employees immediately earn a bank of vacation hours that can be used after 6 months of employment (exhausting their probationary period). Vacation time accrues based on the full-time hire date (most recent hire date is used in the case of rehires). Employees with a hire date before the 15th of the month will receive vacation credit for that month; otherwise, time will not be earned. Time will be contributed to the employee's time off bank on the 15th of the month based on a monthly proration of the schedule below.
Years of Service - Days of Vacation Annually
0-4 years of service 10 days equivalent to 80 hours
5-9 years of service 13 days equivalent to 104 hours
10-14 years of service 16 days equivalent to 128 hours
15-19 years of service 21 days equivalent to 168 hours
20 years or more 25 days equivalent to 200 hours
Sick Time - All Alamance County full-time employees will earn a bank of sick hours to be used when they are away from work for instances related to their own illness or the illness of an immediate family member, death of an immediate family member or when they (or an immediate family member) need to attend a health-related appointment. All County employees earn 12 days of sick leave per year with an earnings of 8 hours per month if employed on or before the 15th of the month.
County Observed Holidays - Alamance County will observe the State of North Carolina Holiday Schedule. Holidays will include the following and will be paid at 8 hours holiday pay. Exceptions have been made for certain departments given the nature of the services provided.
Wellness Benefits & Programming:
Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.
Help is available 24/7/365 by telephone.
Alamance County Employee Health Center opperated by Everside Health: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the clinic. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.
Services Available:
Treatment of injuries or illnesses such as Flu, Sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.
Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave (up to 4 weeks), Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.
Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
01
Do you have any interpreter certifications? (certified medical interpreter, certified health care interpreter, interpreting/language educational degrees) If yes, please explain.
02
Please explain any work experience as a medical interpreter in outpatient or hospital setting.
03
Please explain what your experience is providing written medical translation services.
Required Question