Company

Rebel Convenience StoresSee more

addressAddressLas Vegas, NV
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

SCOPE

Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded, greets customers in a friendly manner and suggestively sells and samples items to help increase sales.

RESPONSIBILITIES

  • Ensures proper preparation, presentation, and maintenance of stock levels for all foodservice products available to the customer
  • Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption
  • Take an active role in promoting new foodservice programs introduced by the Company
  • Helps ensure proper storage, dating and rotation of all food products and supplies
  • Actively promotes foodservice items through regular sampling initiative s, engages in suggestive selling and communication of promotional items and specials
  • Clean and maintains the foodservice area including, but not limited to, cleaning, counters, equipment, floors and cabinets. Perform light maintenance duties as assigned
  • Helps ensure all equipment is operating correctly. Communicates to Management when maintenance is needed
  • Monitors customer lines at the point of sale (POS) system and opens additional registers as needed, in order to expedite the sale process
  • Learns and follows all applicable procedures, outlined in the Company Food Service User’s Guide
  • Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Speedway Customer Ready Worksheets
  • Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed
  • Provides suggestions for and actively participates in improving sales, margins and execution of all foodservice programs
  • Completes other duties as assigned by Management

QUALIFICATIONS

  • Provides service to the Cafe foodservice area and ensures that all food items meet the required food quality
  • Ensures customers are treated as Cafe guests and that orders are completed in a timely and friendly manner
  • Demonstrates kiosk use, monitors customer lines at the kiosk and assists customers when ordering to expedite the sales process
  • Completes all Cafe training documents and follows all applicable procedures
  • Completes the Speedy Cafe Customer Ready Worksheets
  • Assists in training fellow Cafe associates on existing and new training programs as needed
  • Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment, which includes weekends, evenings and other high activity periods
  • Handles escalated customer concerns and emergencies in absence of Manager. Seeks resolution for the situation while observing Company guidelines
  • Responds quickly to all emergencies for the safety and security of customers and employees, and notifies the appropriate individuals of critical food safety items immediately
  • Helps ensure all merchandising and marketing programs are executed properly
  • Assists in auditing foodservice inventory and manages on-hand quantities to ensure product availability and inventory accuracy
  • Foodservice Specialist/Cafe Foodservice Specialist - no requirement
  • Lead Foodservice Specialist - High School Diploma or GED
Company Description
Family owned and operated for over 30 years, we understand the service station business. We are a community-centered, value-oriented, and steadfast in serving our customers. Join the Rebel Team today for spontaneity and growth in your next role. Help make the world a more colorful place!
Refer code: 7982060. Rebel Convenience Stores - The previous day - 2024-01-28 23:12

Rebel Convenience Stores

Las Vegas, NV
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