Food Service Associate Lead

Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Food Service Associate Lead opening with St. David's Surgical Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

St. David's Surgical Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Food Service Associate Lead for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Planning, cooking, preparing foods for service to all customers, including but not limited to all patients and customers of the facility and cafeteria service. To provide quality customer service to patients by accurately assembling patient trays according to orders and delivering trays according to departments. To maintain a clean kitchen and handle food items according to HAACP procedures. Performs a variety of Food Service and dish room tasks. Completes assembly of meal service items. Cleans and removes dirty food from floors and cleans carts and dishware utilizing dish machine. Cleans and sanitizes work area. Performs a variety of cleaning and dish room duties, sweeps, and mops floors. Checks in and puts away stock. Buses tables in the atrium area. Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.

The Food Service Associate II may be assigned any of the following areas of responsibility: Host/Hostess, Tray line, Porter, Pots and Pans/Dish Room.

• Must know policies and procedures for HACCP standards, familiar with area appropriate HACCP logs and demonstrates how to document information on HACCP logs and take corrective action if problem is identified.
• Demonstrates knowledge of safe food handling and proper temperature ranges.
• Demonstrating positive customer service to all customers.
• Interacts with fellow workers in a way that promotes a harmonious and cooperative working environment.
• Areas of responsibility may change depending on the needs of the department.
• Complies with hospital/departmental policies and procedures, i.e., attendance, mandatory education, safety, infection control, etc.
• Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.
• Other duties as assigned.

Host/Hostess Responsibilities:

• Must be able to keep all storage areas, refrigerators and freezers clean, neat, and organized.
• Cover, label, date, food rotation (FIFO) Julian Dates, Cooked over raw, expiration dates.
• Reports to work well groomed and in compliance with departmental dress code. Wears ID badge when on duty.
• Maintains proper procedure for delivering tube feedings.
• Maintains proper procedure for assembling, recording and delivering nourishments.
• Maintains proper procedures for delivering late meals to nurse supervisor or designated refrigerator.
• Demonstrates proper procedures for patient meal ticket handling (i.e., highlighting priorities, diabetics).
• Demonstrates ability to read, interpret and follow patient meal orders.
• Knowledge of procedures to store foods before, during and after the meals and to be able to maintain these foods at proper temperature (i.e., cover, label, date).
• Capable of keeping work area clean and uncluttered at all times and ensuring that all equipment is clean.
• Takes HACCP temperatures continuously and records data on appropriate HACCP logs.
• Knowledge of proper procedure for handling and delivering special meal tickets such as “ready at times”, “ADA’s”, priorities and guest trays.
• Demonstrates proper unit delivery of isolation trays by checking with nursing.
• Demonstrates proper procedure for patient tray delivery

Tray line Responsibilities:

• Reviews production sheets to determine types and quantities of salads, desserts, sandwiches, and bar items to be prepared.
• Follows standardized recipe for production of items.
• Checks temperatures of items as needed.
• Completes accurately in preparing the number requested.
• Prepares and portions desserts, salads, and sandwiches for patient meals, inclusive of needs of modifies diets.
• Prepares desserts, salads, items for café bars, fruit bars, and specialty bar as needed.
• Prepares sandwiches and items needed for late trays.
• Utilize recommended garnishes for product.
• Follows the City of Austin, Texas Department of Health, and JCAHO standards for food production, Food Service, and Food Service, and sanitation.
• Follows temperature recommendations for service, storage, and preparation of foods.
• Completes department documentation of food products as required.
• Completes and follows HACCP plan and documentation in department.
• Follows cleaning and sanitation guidelines.
• Plans preparation schedule and service to insure that food will be ready for service at specific times for tray line. Confers with supervisors and staff regarding diet modifications and meal items as needed.
• Follows recommended procedures of texture changes of items.
• Completes items on timely consistently.
• Prepares foods to the highest quality of acceptance.
• Follows standardized and/or specific recipes to insure consistent quality of products, including portion control recommendations.
• Assists with tray line and café line as needed and requested.
• Maintains a clean work area during and at the end of the shift.
• Follows the assigned cleaning schedule.
• Maintains a clean container of sanitizer with a clean cloth, uses and rinses the cloth frequently.
• Cleans immediate work area, coolers, floors, large equipment as needed and at end of each use.
• Documents appropriate quality control data and temperature logs for coolers, pass through units, line service, sanitation sink and any other assigned data documentation needed with all health codes and standards.
• Takes out trash as needed and directed
• Assists with training of employees as needed for department.
• Assists with tasks as requested or directed within the trained/skilled abilities of the individual as needed as to benefit the department.
• Has items for line ready prior to the line starting
• Rotates all dated items as required and pulls outdated items
• Cleans line area as required
• Follows delivery schedule for cart/try delivery
• Delivers trays to rooms/floors in a timely manner
• Prepares snacks for patients as directed following guidelines
• Completes the pickup of carts and trays and cleans and sanitizes per department policy
• Breaks down the carts with efficiency
• Cleans and sanitizes carts as per department policy
• Cleans and sanitizes carts weekly per cleaning schedule
• May assist with any Food Service setup and break down as assigned

Porter Responsibilities:

• Follows City of Austin, Texas Department of health, and JCAHO standards for food storage.
• Checks in stock as delivered and puts away in appropriate places in accordance with all health codes, standards, and department policy.
• Completes cleaning tasks per department policy.
• Washes pots, pans, kitchen utensils, and small wares used for food preparation and service in accordance with all health codes and standards.
• Documents sanitizing solution per department policy.
• Changes water in three sinks after each meal or as needed to maintain proper sanitation levels.
• Cleans pot room including sinks, counters, shelves, and walls. Maintains clean, organized area in accordance with all health codes and standards.
• Completes cleaning tasks throughout department as assigned.
• Follows cleaning and sanitation guidelines.
• Maintains department cleaning and organization.
• Sweeps and mops the floors and cleans walls in all common areas, coolers, and freezer as assigned.
• Cleans and sanitizes drains weekly following proper procedure.
• Disposes of trash and waste and cleans trashcans as directed and replaces liners.
• Busses, cleans, and sanitizes tables in the Atrium are during peak service periods as needed, directed by the Supervisor of Food Service, or the Cafeteria Supervisor.
• Stores all cleaning tools and chemical items per department policy and standards.
• Employee’s conduct must reflect the Company’s values and a commitment to the Code of Conduct ethics and compliance program.
• Employee reflects SDH Service Excellence standards in every interaction.
• Other duties as assigned.

What qualifications you will need:

• Food Handlers Permit must be obtained within 7 days of employment start date

St. David’s Surgical Hospital is a destination surgical facility located in north Austin,Texas. A campus of St. David’s North Austin Medical Center, this hospital features 40 inpatientrooms, several operating suites, pre-op and PACU bays, and an intensive care unit(ICU). The campus specializes in orthopedic, neurological, bariatric, gynecological, and urologicalsurgeries, but includes services such as imaging and pharmacy.

St. David’s Surgical Hospital is part of St. David’s HealthCare, which is one of thelargest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’sHealthCare was formed through a unique partnership between HCA Healthcare and two local nonprofits — St. David’s Foundation and Georgetown Health Foundation.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Food Service Associate Lead opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.