Golden Nugget Atlantic City has an excellent career opportunity for individuals that exhibit exceptional guest service and hospitality!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- Has total familiarity with the food menu, wine list and other beverages in the dining room including: cocktails and their garnishes, beer, wine and soft drinks.
- Knowledgeable about all pre-checking and/or cashiering and ticket procedures.
- Completes all set-up, opening/and or closing duties to the letter according to dining room sidework charts.
- Understands memos, notices, instructions, guest checks and all related paperwork.
- Writes guest checks legibly.
- Understands all instructions and requests from fellow employees, supervisors, managers and guests.
- Relays all compliment/complaints to the manager, assistant manager or supervisor.
- Serves all guests according to dining room standards of quality.
- Maintains a pleasant and friendly attitude in dealing with guests, management and fellow employees.
- Performs other related duties as assigned by room manager, assistant manager or supervisor, which may include helping other employees perform their duties.
- Performs any other duties as assigned.
EDUCATION/EXPERIENCE/SKILLS REQUIRED:
One (1) year work experience in a similar environment. Basic math skills required. Previous money handling and computerized cash register experience preferred. Excellent communication skills required.
If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at GNACHRInfo@gnacm.com