Address
Form of workSPECIFIC DUTIES & RESPONSIBILITIES (to include, but not limited to):
Customer Service:
Shift Responsibilities:
Technical Knowledge:
Restaurant servers must possess a working knowledge of the systems used within our company. In particular, the cocktail server must be proficient in the following:
Customer Service:
- Consistently following established sequence of service to provide the highest level of service to our guests
- Building and establishing a personal clientele through guest interaction, name/face recognition
- Anticipating guests needs and responding appropriately
- Responsible for a cash bank to ensure quick service for our cash paying guests
Shift Responsibilities:
- Performing all opening and closing duties daily
- Maintaining cleanliness of shift area and service bar/stations
- Working as a team to ensure the highest level of guest satisfaction
- Following all policies and procedures set forth by the company
- Following all health and safety regulations
- Communicating effectively with management and team members alike
- Maintaining the highest level of professionalism with both guests and team members
- Responsible for complying with all managers and direct supervisor requests
Technical Knowledge:
Restaurant servers must possess a working knowledge of the systems used within our company. In particular, the cocktail server must be proficient in the following:
- Opening and closing procedures
- Food knowledge
- Beverage knowledge
- POS System
