Job Overview
We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and wait staff. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
Primary
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
- Act as the contact point between Front of the House and Back of the House staff.
- Communicate food orders to cooks, paying attention to priorities and special requests (e.g. food allergies).
- Assist the wait staff with table setting by getting and placing appropriate tableware, eating utensils and napkins.
- Ensure food is served in accordance with safety standards (e.g. proper temperature).
- Check in with customers and take additional orders, condiments or refill water, as needed.
- Remove dirty dishes and utensils.
- Answer guests’ questions about ingredients and menu items.
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check).
- Understanding of hygiene and food safety rules.
- Physical ability and stamina to carry heavy trays and stand for long hours.
- Availability to work various shifts, including weekends.
- Multi-tasking abilities.
- Good oral communication skills.
- Ability to remain calm and professional in a fast-paced work environment.
- English speaking
Tools & Technology
- Commercial use blenders, choppers, cubers, dicers, grinders, processors, and/or slicers, broilers, deep fryers, griddles, grills, microwave ovens, ovens, ranges, steamers, and/or toasters, coffee grinders, coffee or iced tea makers, cutlery, dishwashers, dough machines, food warmers, measuring cups, mixers, popcorn machines, scales.
- Ice dispensers.
- Personal computers and/or Point of Sale Terminal