Food Runner

Job Description:

· Reports to work, is in the correct uniform and on the station as indicated on the weekly work schedule. Practices positive personal hygiene and cleanliness habits during all work shifts.

· Sets up the front line with the equipment, plate ware and small wares needed to effectively serve all food products. Items include, but are not limited to; serving spoons, forks, goose necks, under liners for vegetables, folded napkins for handling hot plates and Keeps station restocked throughout the shift.

· Cleans large and small trays and tray stands to be ready for service.

· Reads order tickets as they arrive and place onto ticket Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance and plate presentation.

· Coordinates and communicates with the broil and pantry stations to correctly time and serve "hot and cold" items to the Guest.

· Garnishes finished entrees according to the specifications and procedures contained in the MHG Recipe Book (examples: butter, parsley, lemon) and immediately trays and delivers food so that the food is served hot and sizzling.

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• Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the Guest is served immediately. ("Hot Food Hot, Cold Food Cold").

· Assists the server as needed to optimize the Guest's dining experience.

· Carries Take Out and Delivery food items to the Bar or Host stand as needed.

· Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.

· Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager-On-Duty.

· Correctly completes closing duties at the end of each shift. Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.

· Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.

· Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.

· Performs all duties and maintains knowledge of all standards and procedures, as stated in the MHG Employee Training Packet “ Food Runner.

· Additional duties as assigned.

Competencies/Personal Characteristics

· Demonstrates a Guest first mindset, placing a high priority on the Guest experience

· Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

Job Requirements

· Has extensive knowledge of wine and spirits

· Excellent Guest service skills and a strong work ethic

· Well-organized with ability to take and place food and beverage orders accurately

· Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism

Physical Demands

· While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly

· Ability read, speak, write, and understand communication in English

· Must be able to lift, handle and carry (e.g. trays, small wares and equipment) at a minimum of 35 pounds frequently and up to 50 pounds occasionally.

· Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis

· Must be able to communicate effectively and listen attentively

Job Type: Part-time

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person