Food & Merchandise Team Lead

Who are we hiring?
Are you looking to work for a world leader in live entertainment? Want to experience the roar of the crowd or the thrill of a lifetime, every night? Join Madison Square Garden Entertainment and you'll be a part of the action as we make unforgettable happen for our guests.ROLE SUMMARY: The Team Lead F&B is responsible for managing the overall operation of the designated stand and supervising employees during events.
What will you do?

• Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory, and incidents.
• Opens and closes concession stands and supervises employees throughout the length of the event.
• Manages the overall operation of the designated stand including cash handling in accordance with company policies/procedures.
• Conducts monthly audits, daily inventory and trains and motivates staff.
• Assures that each guest’s order is prepared and delivered on time and in acceptable quality and quantity.
• Provides necessary staff development and training in NYC Board of Health and company standards to ensure a high-quality product is maintained.
• Responds to oral feedback from guests on food quality and service.
• Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Board of Health standards.
• Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed.
• This position is part-time and scheduled on an event driven basis.

What do you need to succeed?

 

• Should have at least 2-3 years of supervisory or lead experience in food service.
• Must have New York City Food Protection Certificate along with previous experience in training, cash handling, food and beverage sanitation requirements, equipment operation and liquor laws.
• Food operations/service preferred in accordance with NYC Board of Health regulations.
• Experience resolving inventory discrepancies.
• Must have exceptional interpersonal skills and be people oriented.
• Commitment to providing a high-quality service experience for guests from team and themselves.
• Must be able to multi-task and prioritize in a deadline-oriented environment.
• Possess exceptional attention to detail and strong follow-up skills necessary.
• Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.
• Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency.
• Skilled at working collaboratively and in a team environment.
• Strong interpersonal skills.

SPECIAL REQUIREMENTS OF THE JOB:  

 

• Ability to lift up to 50lbs and pull up to 75lbs.
• Must be available to work a flexible schedule mostly nights and weekends, holidays required.

 

Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company!

 

 

 

Why is MSG for me?

About Madison Square Garden Entertainment Corp.

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment.  The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at www.msgentertainment.com. 

We invite you to create an exceptional career at MSG
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-JV1