Food & Beverage Supervisor

Company Overview:

Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets. We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality. We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.

Purpose:

Food & Beverage Supervisor, is primarily responsible for ensuring staff is working together as a team to ensure optimum service and that guests needs are met. This role supervises the hotel’s food and beverage services ensuring compliance to Performance Hospitality Management’s high standards of service are met.

Essential Functions:

• Ensure all hotels maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with the hotel’s expectations.
• Ensure that all purchasing efforts are streamlined and follow the company requisite requirements and for managing food costs; purchasing food and stock; upholding menu standards; controlling inventory; hiring, training and managing food and beverage staff; kitchen safety techniques and understand and uphold health and safety standards.
• Ensure that quotes are always received and reviewed accordingly and that we constantly strive to ensure that we have the best pricing for all food and beverage items. Constantly work on promoting the hotel creatively in conjunction with the marketing team and in accordance to the hotel operations schedule and events calendar.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Inspect storage areas for organization, Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Qualifications:

High School Diploma or equivalent. A minimum of three (3) years of full service, high quality resort, or hotel experience in Food & Beverage, supervisory, service techniques, guest interaction, vendor relations, Excellent communication skills required, both verbally and in writing, to provide clear direction to the service teams.

Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA’s):

Command of the English language both written and verbal. Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests’ needs. Ability to comprehend and follow instructions from supervisor. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.

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Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.

Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).

We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.

Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).

Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year.

  Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.

Paid Time Off (PTO)

Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose

“Performance Hospitality is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, national origin, veteran, or disability status”

Drug-free Workplace