Food & Beverage Supervisor - Full-Time, Pm Shift

About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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Overview
CULTURE & CHARACTER:
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:

• Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
• Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
• Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
• Dedication - We are unyielding in our commitment to walking our path and dedication to "Being the Difference" in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
• Excellence - We always strive to make today a little better than yesterday.

JOB DESCRIPTION:
Our F&B Supervisors are responsible for ensuring a high-quality guest and team member experience in our three outlets at the Texas A&M Hotel and Conference Center. This position will specifically oversee the Block T Bar & Grill. They also assist in directing and supervising all "front of the house" team members, supporting them to perform at or above established excellence standards of Howdy Hospitality.
COMPENSATION & BENEFITS:

• $18/hr. - Biweekly (every two weeks)
• Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimize overtime, but it should and will be expected when business levels call for it.

• Full-Time: 30-40 hours, dependent on business forecast.
• Hours: This is primarily a PM shift supervising the Block T Bar & Grill to fluctuate between the approximate hours of 3PM - 2AM.

ESSENTIAL FUNCTIONS:

• Assist in ensuring proper availability of competent, motivated, hospitality-oriented team members, consistent with anticipated demand.
• Ensure proper performance and training of hourly team members per departmental standards.
• Ensure a positive work environment through fairness and positive reinforcement.
• In the absence of management, direct and re-direct team members when standard operating procedures are insufficient or not applicable while keeping leadership informed.
• Ensure optimum hospitality to all guests and team members in a clean, safe and organized environment.
• Attend, promote, and brainstorm scheduled training sessions on product service.
• Maintain detailed product knowledge.
• Help ensure that reservations of a la carte, special events, and catering are well documented, communicated, and managed.
• Possess working knowledge of all positions supervised - server, bartender, bar-back, food runner, host, etc.
• Help to ensure proper quantities of perishable goods, non-perishable dry goods and other supplies are on hand and properly stored. Maintain controls and pars as prescribed by leadership.
• Assist in departmental administration as needed.
• Participate in forecasting/budgeting, as well as payroll department approvals.

Qualifications
QUALIFICATIONS:

• 1 year of demonstrated leadership experience in an elevated service, high-volume restaurant or hotel food and beverage operation.
• Understanding of all aspects of food and beverage service, including wine service. Knowledge of Texas-specific products is a plus.
• Hold or able to gain TABC and Food Handlers Certification.
• Working knowledge of various computer software programs (MS Office, Restaurant management software, POS).
• Strong leadership and accountability skills.