Food & Beverage Manager - Bnd

Wage & Job Info: $70,000 - $75,000 / year

Join the top ranking boutique hotel in Bend, Oregon! The Oxford Hotel, Bend ranked #8 as best hotel in Central Oregon & Conde Nas in the PNW by by Reader's Choice Awards in 2023!

The Oxford Hotel Bend is part of the Oxford Collection of hotels. Our employees are our number one asset and seek exceptional friendly staff to join our team. Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).

The primary responsibility of the Food and Beverage Manager is the operation of the food and beverage service in the front of the house and banquets. This position includes all operations and staff training and development of the restaurant and banquet staff.

Food and Beverage Management (60%): Manage staffing model for Restaurant and banquets. Coordinate and execute banquets with front of the house and back of the house staff.

Manage, lead, select, train, evaluate, counsel and discipline food and beverage staff in accordance with company policy, safety and sanitation requirements. Maintain employee records concerning attendance, punctuality and performance. Determine labor needs and adjust staffing levels; prepare work schedules and determine duties for staff. Maintain copies and tracking of all food handlers licenses and liquor permits for servers. Hold regular staff meetings to communicate information and updates and listen to staff concerns or comments. Ensure the completion of daily standup meetings for each shift. Provide guidance and motivation to food and beverage staff and feedback for development.

Interact and acknowledge guests and prospects. Identify issues and resolve problems. Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.

Perform all tasks in compliance with federal, state, local, food safety, OLCC and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Operations and Administration (20%): Establish, conduct and maintain standards of quality control for regularly schedule restaurant cleaning programs ensuring all equipment and furnishings are kept clean and that all food-contact areas are sanitized multiple times daily; select and provide proper equipment and supplies to ensure foods are cooked and stored to safe health standards; order food, beverages, supplies and control inventory. Work with the GM and Executive Chef to develop, plan, implement and follow through on programs and procedures to benefit the Company. Attend hotel management meetings. Prepare and review daily, weekly and monthly reports (food and beverage budgets, cost controls, labor, sales targets, inventories, etc.). Work closely with the sales department to provide catering for meeting room clients.

Other (20%): Communicate effectively with all hotel staff to ensure smooth delivery of services. Coordinate with front desk, maintenance staff and General Manager on things requiring attention. Other duties as assigned.

COMPETENCIES

• Professional Appearance - Presents a professional and polished look
• Results Focused – Consistently delivers results
• Customer Service – Understands and meets the needs of customers
• Team Orientation – Works cooperatively with others, assisting voluntarily
• Managerial Focused – Guides people and processes to achieve objectives
• Stress Management – Exhibits self-awareness and self-control in pressure situations
• Problem Solving – Sees and is able to define problems and find causes
• Company Character – Supports company vision and values

EDUCATION & EXPERIENCE

• High School Diploma or GED preferred
• 2+ years of management experience in a Restaurant
• Food handler’s license and liquor server permits as required by state law (or ability to obtain)
• Hospitality / hotel work experience preferred

JOB REQUIREMENTS

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

PHYSICAL REQUIREMENTS

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside in a variety of weather conditions

The Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on preemployment screening.