Job Description
The FOIA Analyst, utilizing their intake experience, will review incoming FOIA requests, determine if properly constructed, request clarification if too broad, determine the applicable Search Taskers; and apply the applicable response letter template.
Additional Responsibilities Include, but are not Limited To:
- Works within a FOIA case management system to assist in the processing of FOIA requests.
- Ensures completion of FOIA/PA requests within statutory and regulatory deadlines.
- Reviews incoming FOIA requests.
- Reviews documents and redacts information that requires protection through redaction utilizing Adobe Acrobat Pro, Relativity, and/or the FOIA case management system’s document review tool.
- Makes assignment of FOIA requests.
- Makes fee waiver and expedited processing determination recommendations and draft correspondence.
- Works with program offices to complete FOIA requests.
- Manages document review workflow and works with the Departmental FOIA/PA Officer and IOS FOIA Officer to improve performance in the work review process.
- Determines and documents FOIA request search terms.
- Conducts, coordinates, and concludes searches for responsive documents.
- Works on special projects related to FOIA processing, including metrics and reporting.
- Supports project teams and clients in effective use of eDiscovery tool for analysis, document review, and productions.
- Proficiently uses eDiscovery tools, such as Relativity.
- Support eDiscovery tool users by answering end-user questions (received via phone, email, and in- person) and provides end-user application training.
- Proficiently provides eDiscovery tool case management to include creating and maintaining database, loading documents, security administration, and production support.
- Supports the Office in effective use of eDiscovery tool for analysis, document review and production.
- Handles escalated support, problem definition, and resolution in eDiscovery tool; and
- Analyzes data collected to produce formal request responses.
- Assists with proposal development, if necessary.
- Performs other duties, as assigned.