Business Analyst (Foia)

OPEXUS seeks to expand our product management team with the addition of a talented Business Analyst specifically focused on our FOIAXpress product working closely with our FOIA Product Managers and Developers.

We have been a very successful software product company for 30 years and experiencing continued growth. We are looking for forward thinkers and critical players who can help us continue our growth. The ideal candidate will have excellent writing and communication skills, a strong customer service and engagement ability, some project management experience, a quick learner, and is technically savvy.

If you are interested in working in a fast-paced dynamic environment where interaction with the multiple departments and collaboration with the product team allows for advancement of our product roadmap and core delivery to customers.

We offer a competitive salary and benefits, including unlimited PTO, and hybrid WFH.

• Provide an engaging top-notch customer focused lens to all work
• Analyze, capture, document and illustrate “as-is” and “to-be” business processes and requirements.
• Prepare documentation such as; functional/business requirements, use cases, and instructional documentation
• Configure, test, and implement business processes and requirements
• Manage assigned project tasks in a timely manner and coordinate resources needed to complete tasks.
• Provide weekly reports/updates of assigned tasks and progress to project manager/management.
• Be prepared to play multiple roles in the implementation of a project
• Ensure downstream processes are considered during system enhancement/modification efforts
• Perform initial User Acceptance testing to ensure system changes meet defined requirements as well as providing feedback to Development/testing teams regarding test cases, scenarios, and scripts
• Collaborate with vendors, consultants, business, and IT personnel to achieve solutions to identified business needs

• 2+ years relevant work experience required
• Knowledge of the FOIA process, workflow a plus or experience using FOIAXpress.
• Customer focused/engagement experience
• Excellent writing and verbal communication skills
• Quick learner with strong multi-tasking abilities
• Advanced knowledge of Microsoft Product Suite; Word, Excel, DevOps required
• Project management experience preferred
• Help desk support experience desired

• BS degree in Business, Information Systems or Communications preferred

Get government unstuck with OPEXUS. We believe the professionals who keep democracy running expect and deserve exceptional technology experiences. With more than 30 years of experience supporting public institutions, OPEXUS is the leader in FedRAMP-certified government process management software, bringing operational excellence to governments’ middle office so agencies can focus on the critical work of mission delivery.

Our customers and employees share the desire to make a positive impact on society and leave a legacy. Our location in the heart of Washington, D.C. enables our team to work hand-in-hand with our customer community to deliver built-for-government software applications that users love.

If you are a talented, entrepreneurial candidate with an interest in driving growth, then we want to talk with you. We offer countless opportunities for our employees to stretch and take on new challenges in their careers.

OPEXUS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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