Floral Warehouse Dispatcher/Router

Tiger Lily Flowers & Events in Las Vegas, NV is looking for a Floral & Event Warehouse Dispatcher/Router to join our team. We are a multi-location floral and event company serving Las Vegas and Henderson.

Our ideal candidate is self-driven, motivated, engaged, and a reliable self-starter. Able to work in a fast-paced environment with strong problem-solving skills, have a strong work ethic and be willing to work a flexible schedule and additional hours during peak periods and events.

Attention to detail is a must, along with strong computer, planning, and organizational skills. Qualified candidate must be a "people person" with very strong interpersonal, verbal and written communication skills. Ability to think on own and use deductive reasoning to work through and resolve any delivery/dispatch/timing issues with employees and clients.

We are looking for someone with previous dispatching/routing experience for our busy, high volume flower and event company.

The Dispatcher/Router is responsible for planning the delivery & event installation strategy each day to maximize vehicle and employee efficiency, and ensure total client satisfaction. In-depth knowledge of valley geography is extremely helpful.

Responsibilities

SUPERVISION OF DELIVERY DRIVERS

• Schedule, oversee, dispatch, and provide guidance to drivers as needed.
• Ensure that all drivers are following established company policies including, but not limited to safe driver, vehicle maintenance and care policies, client satisfaction standards.
• At the end of each day, ensure that all vans are cleaned, fueled, stocked, and ready for next days business.

COMMUNICATE WITH CUSTOMERS and VERIFICATION OF DELIVERIES

• Advise clients of status of delivery issues, answer incoming customer calls with inquiries, issues, or complaints regarding delivery.
• Verification of hospital and funeral deliveries.
• Work closely with Stadium, Arena, Hotel, and Convention Center personnel to coordinate all details related to timely and proper delivery and installation of events.

ROUTING OF DAILY DELIVERIES, EVENTS, ARRIVALS & DISTRIBUTIONS

• At end of each day, plan next days beginning routes and adjust driver starting times as necessary to meet business needs.
• Organize and prioritize daily deliveries to meet daily business needs. Creating and grouping deliveries using our POS systems for drivers to ensure efficiencies while meeting timed delivery requirements.
• Verify and PRIORITIZE pick up of Air Cargo floral shipments for expedient processing and distribution to stores.
• Communicate with sales staff regarding daily delivery status and limitations.

VEHICLE MAINTENANCE

• Schedule, maintain and document maintenance of Company vehicles.

THIS JOB DESCRIPTION IS INTENDED TO REFLECT DAILY JOB RESPONSIBILITIES, BUT IS NOT LIMITED TO THE TASKS LISTED ABOVE.TASKS WILL CHANGE AS THE BUSINESS NEEDS REQUIRE.

Qualifications

• 1 Year Floral Routing / Dispatching Experience
• Professional and Organized
• Experience working in a fast-paced environment
• Experience routing/dispatching in a multi-location business is a plus

We look forward to receiving your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.00 - $18.00/hour.

About Tiger Lily: Tiger Lily Flowers & Gifts has a wide variety of beautiful arrangements available for Weddings, Anniversaries, Mothers Day, Valentine's Day, Sympathy, & Funerals. Tiger Lilys gifts are the perfect way to show just how much you care. Trust Tiger Lily with all your floral and gifting needs. Learn more about us at https://www.tigerlily.com.

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