Floral Clerk

Job Summary: The Floral associate is responsible for providing excellent customer service, arranging and designing floral and balloon arrangements, assisting with inventory, and ensuring the overall smooth operation of the shop.

Key Responsibilities:

• Greet customers, answer questions, and provide recommendations on floral and balloon arrangements based on customer preferences and occasion.
• Design, create and arrange various types of floral and balloon arrangements, such as centerpieces, bouquets, wreaths, and balloon bouquets.
• Process incoming inventory, check for quality and freshness, and maintain adequate inventory levels by restocking supplies as necessary.
• Prepare flowers for arrangements by cutting stems, removing thorns, and conditioning flowers to ensure maximum longevity.
• Maintain the shop's cleanliness and overall appearance by sweeping, dusting, and organizing display areas.
• Assist in taking orders over the phone or in-person.
• Provide excellent customer service by resolving customer complaints or concerns promptly and professionally.
• Perform other duties as assigned by the shop manager.

Requirements:

• Previous experience in a floral shop or similar retail setting is preferred.
• Excellent customer service skills and the ability to communicate effectively with customers.
• Knowledge of floral design techniques and a keen eye for color and aesthetics.
• Ability to multitask and work in a fast-paced environment.
• Must be able to work flexible hours, including weekends and holidays.
• Physical ability to lift up to 30 lbs and stand for extended periods.

This job description is not exhaustive and may be revised as necessary to meet the changing needs of the business.

Job Types: Full-time, Part-time

Pay: $13.95 - $15.10 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Westchester, IL 60154: Relocate before starting work (Required)

Work Location: In person