- Ensures assigned flights are reviewed with the customers’ onboard service crew.
- If required, may also check flight inside the unit for the flight being reviewed on the field.
- Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork.
- Clearly communicates with the onboard service staff flight components, passenger counts, special meals, crew meals, etc.
- High School Diploma or GED is preferred
- Up to one-year experience preferred
- Current U.S. driver’s license
- Must be able to read and write to complete required forms
- Communicate effectively with supervisors and co-workers
- Works assigned schedule which may vary and could include weekends and holidays
- Works overtime when required
- Arrives to work on-time
- Complies with company policies
- Completes paperwork and related administrative duties
- This position requires a business-like appearance, friendly attitude and ability to work unsupervised in a busy airport.
- Must have excellent attention to detail
- Must be able to multi-task
- Must be able to interact with customers in a professional manner
- Will be exposed to extreme temperature changes and noise
- Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
- Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
- Must be able to work at heights up to 25 feet or more depending upon aircraft
- We treat each other with respect and we act with integrity
- We communicate and keep each other informed
- We put our heads together to problem solve and deliver excellence as a team
- We have passion for our work and we pay attention to the little details
- We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
- We do what we say we will do, when we say we are going to do it
- We care about our coworkers, always taking an opportunity to make someone’s day better
If you want to be part of a team that helps make travel and culinary memories, join us!