Ricart Automotive is the nation's largest single-point auto mall, with over 67 acres and outstanding employees who are passionate about their contribution to the development and growth of our company. We are driven, we are trusted, we are sharp, we are welcoming and we are ONE team! We offer our customers a one-stop shopping experience with seven new car brands, a nation-leading pre-owned showroom, an industry-leading consumer-friendly parts and service department, and the oldest Harley Davidson dealership in the country. We are a third-generation family-owned business that takes pride in providing an outstanding experience to all of our family of employees and customers. Thank you for being a part of the Ricart family!
Responsibilities:
- Work closely with the Commercial Account Managers and Sales Consultants to ensure that contracts are completed in an accurate, legal, efficient and timely manner
- The finance administrative assistant reviews all documents to ensure that they are completed and ready for processing
- Load deals and submit finance documents to bank
- Complete and maintain reserve statements
- Cancel ancillary products as indicated by lender
- Daily progress reporting
- Submit manufacturer's protection warranty products to manufacturer
- Assist in follow up with customers relating to finance issues
- Assist in completion of necessary documents
- Miscellaneous duties as assigned
What We Need From You Job Duties and Requirements:
- Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
- Establishes lender relations that tie the customer closer to the dealership
- Generates additional income through the sales of credit insurance, vehicle service contracts, GAP coverage and maintenance plans
- Maintains control of all documents until it is ready to be turned into the general office
- Responsible for all documents involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information
- Converts cash deals to finance
- Establishes and maintains good working relationships with several finance sources, including the manufacturer
- Processes finance and lease deals accurately and fairly through financial sources to secure approval
- Processes all federal, state and dealer documents related to vehicle transaction
- Understands and complies with federal, state and local regulations that affect the new- and used-vehicle and finance departments
- Completes documents necessary for vehicle sales and leases in a timely and efficient manner
- Checks all documents for correct title, lien information, taxes etc., before forwarding to accounting
- Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
- Provides customers with complete explanation of manufacturer and dealership service procedures and policies
- Manages the alternative finance source program to ensure that several sources are available
- Seeks insurance companies for insurance papers
- Maintains insurance files
- Sets up and maintains a program that will ensure 100 percent turnover to the F&I department
- Provides sales force and sales managers with current information about finance and lease programs continually
- Trains the sales staff regarding the benefits of financing, insurance and extended service programs
- Works with Commercial Account Managers to secure a reasonable profit from every sale
- Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income
- Ensures collection of all finance and insurance fees
- Takes all credit applications
- Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
- Other tasks as assigned.
Experience and Requirements:
- 2 years F&I Experience
- Must have and maintain a valid driver's license with less than 9 points to remain insurable and able to drive on company property
- High school education or equivalent
- A successful F&I manager needs the product knowledge, professionalism, and empathy that customers look for today. Communication is extremely important in a business department as it contributes to team-building with sales and the General Office.
- Conducts business in an ethical and professional manner.
- Maintains a professional appearance.
- Maintains a clean and professional work environment.