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Form of workJob Description
FL-DCF-JAX-Office of Licensing-CCR-Admin Asst - Support Regional Safety Program Manager and/or Supervisors and Counselors in the Child Care Regulation program by performing administrative tasks and duties as requested.
WORK ENVIRONMENT: Open cubicles, professional office, business casual dress code
CANDIDATE RESPONSIBLITIES:
** Conduct Central Abuse Hotline Record Search for owner/operators in FSFN System of child care programs at renewal to license.
** Demonstrate proficiency in using Child Care Regulation computer application (CARES) and other programs and databases (e.g., MFMP, Outlook, MS Office) in order to complete assigned tasks.
** Greet child care clients, providers and the public by phone, email and in person. Direct them appropriately, handle routine requests and provide general information.
** Date stamp incoming mail and other documents. Distribute to appropriate staff. Process outgoing mail daily.
** Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy.
** Send electronic Inquiry Packets to clients and maintain log.
** Check voice mail throughout the day and take messages. Distribute to appropriate staff.
** Check email throughout the day and respond appropriately. Forward as needed.
** Prepare travel vouchers timely for Child Care Regulation staff.
** Inventory office supplies monthly. Request or prepare requisitions in MFMP for approvals
** Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date.
** Assist Child Care Regulation staff in setting up new files, maintain and organize licensing files on ongoing basis.
** Assist in administrative actions, organize legal files and maintain documents for court actions.
** Assist with public events, mail outs, trainings and provider meetings.
** Follow all DCF policies and Child Care Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.
** Proficient using a computer
** Excellent Customer Service Skills (professional office)
WORK ENVIRONMENT: Open cubicles, professional office, business casual dress code
CANDIDATE RESPONSIBLITIES:
** Conduct Central Abuse Hotline Record Search for owner/operators in FSFN System of child care programs at renewal to license.
** Demonstrate proficiency in using Child Care Regulation computer application (CARES) and other programs and databases (e.g., MFMP, Outlook, MS Office) in order to complete assigned tasks.
** Greet child care clients, providers and the public by phone, email and in person. Direct them appropriately, handle routine requests and provide general information.
** Date stamp incoming mail and other documents. Distribute to appropriate staff. Process outgoing mail daily.
** Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy.
** Send electronic Inquiry Packets to clients and maintain log.
** Check voice mail throughout the day and take messages. Distribute to appropriate staff.
** Check email throughout the day and respond appropriately. Forward as needed.
** Prepare travel vouchers timely for Child Care Regulation staff.
** Inventory office supplies monthly. Request or prepare requisitions in MFMP for approvals
** Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date.
** Assist Child Care Regulation staff in setting up new files, maintain and organize licensing files on ongoing basis.
** Assist in administrative actions, organize legal files and maintain documents for court actions.
** Assist with public events, mail outs, trainings and provider meetings.
** Follow all DCF policies and Child Care Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.
EDUCATION / SKILLS
** Must have a High School Diploma or equivalent** Proficient using a computer
** Excellent Customer Service Skills (professional office)
