Overview:
Parkland Golf & Country Club is seeking an experienced and motivated Fitness, Wellness, and Spa Manager to oversee all aspects of our fitness, wellness, and spa programs. This role requires a dynamic individual who is passionate about promoting health and wellness, possesses strong leadership skills, and has a proven track record of creating and implementing successful initiatives in a luxury club setting.
Responsibilities:
- Develop and implement comprehensive fitness, wellness, and spa programs tailored to the needs and interests of our members.
- Manage and supervise fitness staff, spa therapists, estheticians, and other wellness professionals, ensuring high-quality service delivery and adherence to club standards.
- Oversee the operation and maintenance of fitness facilities, spa treatment rooms, and relaxation areas, ensuring cleanliness, safety, and compliance with health and safety regulations.
- Provide personalized fitness consultations, wellness assessments, and spa treatments for members, offering recommendations for achieving their health and wellness goals.
- Coordinate and schedule group fitness classes, spa treatments, workshops, and special events, ensuring a diverse and engaging calendar of offerings.
- Foster a welcoming and inclusive environment that promotes community engagement and member satisfaction across fitness, wellness, and spa services.
- Collaborate with other departments to integrate fitness, wellness, and spa initiatives into club-wide events, promotions, and activities.
- Stay informed about industry trends, best practices, and emerging technologies in fitness, wellness, and spa management.
- Manage the fitness, wellness, and spa budget, including purchasing equipment, supplies, and inventory management, while tracking expenses and revenue.
- Conduct regular evaluations and assessments of program effectiveness, member satisfaction, and staff performance, making adjustments as needed to optimize service quality and member experience.
- Serve as a liaison between management and members regarding fitness, wellness, and spa-related inquiries, feedback, and concerns.
- Uphold the club's standards of professionalism, customer service, and integrity at all times.
Qualifications:
- Bachelor's degree in Exercise Science, Kinesiology, Sports Management, Spa Management, or related field (Master's degree preferred).
- Certified Personal Trainer and/or Group Fitness Instructor certification from a nationally recognized organization (e.g., NASM, ACE, ACSM, NSCA).
- Minimum of 3 years of experience in fitness, wellness, and spa management, preferably in a luxury club or resort environment.
- Strong leadership skills with the ability to motivate and inspire a team of fitness, wellness, and spa professionals.
- Excellent interpersonal and communication skills, with the ability to build rapport with members and staff from diverse backgrounds.
- Demonstrated knowledge of fitness principles, exercise physiology, nutrition, wellness coaching, and spa treatments.
- Proficient in fitness assessment techniques, program design, spa therapy modalities, and relaxation techniques.
- Experience with budget management, financial reporting, and revenue generation in a hospitality or leisure industry setting.
- CPR/AED certification required; additional certifications such as First Aid, Lifeguarding, and Massage Therapy preferred.
Joining our team at Parkland Golf & Country Club offers a unique opportunity to make a positive impact on the health and well-being of our members while enjoying a rewarding and fulfilling career in the fitness, wellness, and spa industry. If you are passionate about creating exceptional experiences and enhancing member satisfaction, we encourage you to apply for the Fitness, Wellness, and Spa Manager position.