First Line Supervisor

Position Summary

The First-line Supervisor(s) performs all necessary functions to effectively and efficiently manage the personnel under his/her supervision. Supervisory support entails day-to-day supervision of contractor personnel.

Essential Functions of the Position

• Communicates about areas of accountability and performance expectations of assigned personnel.
• Oversees daily activities to maximize scheduling and real-time utilization of resources. Analyzes contract requirements and based on employees’ skills recommends employee work assignments. Interfaces with FAA to ensure coordination of schedules and schedule adherence.
• Provides input on local conditions, identifies needs, and receives direction on real-time staffing increases or decreases
• Enacts contingency plans as needed; identifies potential problems, troubleshoots, escalates issues to contract management if required, and participates in analysis of problems providing input for future process improvements. Develops and implements recovery plans for off-schedule and unanticipated requirements.

Reviews ongoing performance results to meet targets; takes corrective actions as necessary.

• Participates in daily, weekly, monthly, and annual planning process as appropriate.
• Keeps immediate contract management promptly and fully informed of all problems or unusual matters of significance and takes prompt, corrective action where necessary or suggests alternative courses of action.
• Determines standards of performance as a basis for progress review of assigned personnel. Ensures proper training of assigned personnel; develops individuals for future contract task requirements.
• Ensures Quality Control and Quality Assurance of effort and delivery of training by monitoring assigned personnel. Coordinates with customers to obtain customer feedback and provide necessary program status.
• Provides effective feedback and/or remedial guidance to assigned personnel, monitors time and attendance.
• Performs other duties and responsibilities as required or requested; performs all duties and responsibilities in a timely and effective manner in accordance with established contractor policies to achieve the overall objectives of this position.

Physical Demands

• Required to walk, stand, sit, and move about the property for long periods of time.
• Ability to lift and/or move up to 50 pounds.

Required Qualifications and Expectations

• High school Diploma or G.E.D.
• At least three (3) years of supervisory experience.
• Lead change and achieve results.
• Lead people and build relationships.
• Meet organizational goals.
• Formulate and execute budget.
• Analyze problems to identify significant factors, gather pertinent data, and recognize solutions.
• Plan and organize work; and
• Communicate effectively orally and in writing.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense.

Security Requirements

• Must be a US Citizen.
• Must be able to pass a National Criminal Background Check

Job Types: Full-time, Part-time

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Application Question(s):

• Must be a US Citizen

Experience:

• supervisory: 3 years (Required)
• formulating and executing a budget: 3 years (Required)

Work Location: In person