Join the firmwide Control Management team that manages several key Control Programs across JP Morgan! You will have the opportunity to embark on an exciting journey to create an impact across multiple key programs.
As a Firmwide Control Programs Associate you will provide support across the following programs: The Firmwide Electronic Communications ("E-Comms") Team manages JPM's e-comm related control framework across all Lines of Business and Functions. The Firmwide New Business Initiative Approval ("NBIA") Program provides a consistent framework to effectively assess and understand the risks associated with launching innovative new products and services. Product and Service Change Management ("PSCM") Program owns firmwide standard that dictates minimum standards for LOBs to manage and risk assess product and service changes that are not material enough for the NBIA program. Environmental, Social & Governance - The Firmwide ESG Controls Hub, has overall responsibility for the ESG Products & Services, and Transactions Standard and the ESG Control Management Framework. The FW Controls team coordinates ensuring LOBs and Corporate Functions accurately maintain various employee designations.
Job Responsibilities:
- Supporting team leads with setting and executing the global program strategy
- Supporting team leads with refining existing processes to ensure they remain best-in-class by soliciting and incorporating stakeholder feedback, as appropriate
- Assisting with ensuring compliance with all regulatory requirements
- Supporting the team lead by becoming a Subject Matter Expert on the related controls; this will include supporting focused interactions with JPM's senior leadership, all lines of business, functions, auditors, and regulators
- Supporting the team lead with managing the firmwide policies and procedures governing these programs and ensuring compliance with all JPM documentation standards
- Assisting with reporting needs to ensure that reports meet customer needs
- Partnering with application development teams to ensure that applications meet customer needs
- Navigating a diverse organization with competing priorities
- Influencing staff at all levels of the organization
Required Qualifications, Capabilities, and Skills:
- Bachelor's degree or equivalent experience required
- 2+ years of financial service experience in controls, audit, risk management, or compliance preferred
- High level of professionalism, detail oriented, strong organizational and multi-tasking skills
- Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility
- Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization
- Strong presentation skills - both verbal and written; ability to drive presentations (preparation / presentation)
- Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills
- Work independently as well as part of a team; Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
- Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Excellent MS Office skills (Excel, PowerPoint, Word, Visio) and SharePoint