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Form of workBuild your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
What will you do
The basic function of this position is to supervise inspectors in performing routine inspection, testing and preventative maintenance of company product line, as well as, similar competitive product line inspections. Provide specialized training and direction to inspectors and trainees. Required to audit the service delivery and review performance of inspection teams.
How you will do it
Oversee fire alarm and sprinkler inspectors' day-to-day tasks, recommend new hires, promotions and provide assistance in performance evaluation and training of technicians.
Responsible for the total completion of all inspections and contract obligations, i.e. cleaning, or subcontractor work by coordinating with dispatch the scheduling of all inspection teams.
Make sure all inspections are scheduled timely and completed on schedule.
Work with inspections dispatch and Systems Integrity Representative in reviewing deficiency inspection reports.
Make sure deficiencies are properly followed up on as outlined in the company Deficiency Program.
Instruct and ensure inspectors are correctly completing Service Requests with proper coding through communicative devices, such as laptop computer and/or hardcopy. Ensure that a customer signature is obtained upon completion of all assigned calls.
Ensure that all company manuals, vehicles, tools, equipment, etc. are maintained by all inspections teams in accordance with Company procedures and policies and in a professional manner.
Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner.
Ensure all inspection and service personnel adhere to and follow safety guidelines and policies at all times.
Must provide on-going safety training to all inspection and service personnel.
Consistently exercise good customer relation skills, by dealing with customer programs or issues calmly and effectively.
What we look for
Required
Preferred
#LI-AA2
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
- Competitive salary & commission plan
- Paid vacation/holidays/sicktime - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities With outstanding resources
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Check us Out: A Day in a Life at Johnson Controls
What will you do
The basic function of this position is to supervise inspectors in performing routine inspection, testing and preventative maintenance of company product line, as well as, similar competitive product line inspections. Provide specialized training and direction to inspectors and trainees. Required to audit the service delivery and review performance of inspection teams.
How you will do it
Oversee fire alarm and sprinkler inspectors' day-to-day tasks, recommend new hires, promotions and provide assistance in performance evaluation and training of technicians.
Responsible for the total completion of all inspections and contract obligations, i.e. cleaning, or subcontractor work by coordinating with dispatch the scheduling of all inspection teams.
Make sure all inspections are scheduled timely and completed on schedule.
Work with inspections dispatch and Systems Integrity Representative in reviewing deficiency inspection reports.
Make sure deficiencies are properly followed up on as outlined in the company Deficiency Program.
Instruct and ensure inspectors are correctly completing Service Requests with proper coding through communicative devices, such as laptop computer and/or hardcopy. Ensure that a customer signature is obtained upon completion of all assigned calls.
Ensure that all company manuals, vehicles, tools, equipment, etc. are maintained by all inspections teams in accordance with Company procedures and policies and in a professional manner.
Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner.
Ensure all inspection and service personnel adhere to and follow safety guidelines and policies at all times.
Must provide on-going safety training to all inspection and service personnel.
Consistently exercise good customer relation skills, by dealing with customer programs or issues calmly and effectively.
What we look for
Required
- Two year Associate degree in a technical field, such as electronics or electricity, or equivalent experience.
- 6+ years of management experience, preferably in a similar industry.
- Minimum three (3) years of experience in the fire protection/life safety industry.
Preferred
- NICET Level II Certification
- Must be able to effectively communicate with employees, employers, customers and authorities having jurisdiction in English both written and verbally.
- Proficient in use and application of personal computers including Microsoft Office Suite
- Knowledge of applicable fire regulations and codes i.e. OFC, ULC etc...
- Must obtain and retain any licenses that are required by National, State and local codes.
- Must be able to pass a pre-employment security, drug and background check.
#LI-AA2
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
