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Form of workThe Lead Fire Alarm Technician supervises Fire Alarm system upgrades and installations, serves as technical advisor on systems programming, configuration and troubleshooting.
Job Duties and Responsibilities
Duties and Responsibilities:
- Perform testing and inspection of Fire Alarm systems per NFPA and local code standards, noting existing and potential deficiencies;
- Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components;
- Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs;
- Prepare accurate and timely inspection and service reports
- Determine materials needed for repairs and order them;
- Develop and maintain relationships with building owners, building managers, and other customer representatives;
- Perform all duties required to successfully complete projects within estimate and according to specifications;
- Respond to service requests, diagnose system malfunctions of Fire Alarms and adjust, repair or replace equipment as needed to bring into compliance;
- Read blueprints and drawings;
- Maintain inventory;
- Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MCDean.
Tools / Software Applications:
- MS Office Suite of products
- SharePoint
- Calculations - Battery Sizing, Voltage Drop
- Silent Knight FA programming software
- Keypad programming for various FA Systems
- Bluebeam
Required Education and Experience:
- 10 years of experience in Fire Alarm or
- 2 years technology degree and 8 years of experience in Fire Alarm
- High School Diploma (required)
- Ability to obtain a Top Secret Security Clearance
Certifications:
- NICET Inspection and Testing of Water-Based Systems II
- ICC/NAFED Certified Portable Fire Extinguisher Technician (or equivalent certification)
- Any other NICET certification is a plus
Other Qualifications:
- Above average level of attention to detail and professional work ethic.
- Commitment to excellence and a high quality of work.
- Ability to function in a controlled, effective manner under stress.
- High level of customer service.
- Strong desire to continuously increase your skill set and take on more responsibility.
- Above average communication skills with customers, other field personnel, office staff and sub-contractors
- Excellent decision-making skills.
- Strong leadership skills
Physical and Personal Requirements
- Lift at least 100 pounds at one time and 60 pounds for an extended period.
- Relocate a 12-foot stepladder without assistance.
- Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders.
- Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis.
- Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
- May use a standard ladder without exceeding the weight limit while carrying tools.
- Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Apply general rules to specific problems to produce answers that make sense.
- Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
- See details at close range (within a few feet of the observer).
- Listen to and understand information and ideas presented through spoken words and sentences.
- Work overtime as directed by supervisor.
- Must be willing to work on M.C. Dean, Inc. projects anywhere.
- Must be able to pass a background check.
- Must be able to pass random drug screening.
- Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement.
- Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
- Advanced troubleshooting including researching online, system manuals to resolve problems.
- Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.
